COVID-19 — appointments

Recently we posted information about the measures we are taking to promote the health of our patients and practice staff.

“We are continuing to make appointments with some additional options, precautions and recommendations”

Telehealth

The government recently expanded telehealth (video conferencing and phone consultations) to all Australians, where treatment can be safely delivered by phone or video conferencing.

Generally, when an appointment does not require a physical examination, we are pleased to offer telehealth services to patients. Please contact us to check whether your appointment can be offered through telehealth.

Social distancing

In addition to the measures we have already implemented to promote social distancing, we ask that patients attend their appointment at our consulting rooms without any additional visitors. We do understand that some patients prefer to bring another person (for example, a partner or parent) to their appointment for support, and we are happy to accommodate individual patients’ needs.

We also ask that parents DO NOT bring any children under the age of 18 to our consulting rooms, unless the child is the patient.

Please contact us if you need to reschedule your appointment, or to ask whether your appointment can proceed through telehealth.

COVID-19 — what we are doing

Recently we have implemented changes due to COVID-19 (coronavirus) to promote the health of our patients and practice staff. While we expect COVID-19 will have some impact on our services, we are continuing to book appointments and operations in line with current advice from the government and Greenslopes Private Hospital.

We regularly review the recommended advice and are monitoring the health of our practice staff and have plans in place should they become unwell.

Before appointments

Prior to all appointments in our consulting rooms, our staff will call patients to ask a few questions before their appointment is confirmed.

At appointments

We ask that every patient uses the hand sanitiser we provide when they arrive for their appointment. We are wiping down door handles and bench surfaces as a precaution after every patient. As an additional precaution, we have arranged our waiting room to allow sufficient 'social distancing' between chairs. 

Operating

Greenslopes Private Hospital advise that operating will continue with some additional measures to minimise risk to hospital patients, visitors and staff. This may include screening every person prior to entry, and limitations on the number of visitors that patients may have.

Prior to all operations, our staff AND Greenslopes Private Hospital will call patients to check their operation can go ahead as planned.

I appreciate your patience during this difficult time. I would like to assure you that the health and safety of our patients and practice staff is a very high priority.

Please call us on 07 3067 7086 or contact us by email if you have any questions.

- Amy